Question 1

What are your hours of operation?

Accepted Answer

We are available 24 hours a day, 7 days a week, including holidays. We never close because we know truck emergencies don't wait for business hours.

Question 2

How fast can you respond to my location?

Accepted Answer

We typically arrive within 30 minutes of your call, depending on traffic and your location. Our mobile service allows us to reach you quickly without you needing to tow to a shop.

Question 3

Do you come to my location or do I need to bring the truck to you?

Accepted Answer

We come to you! Our fully-equipped mobile workshop brings all the tools and parts directly to your location, whether you're on the highway, at a warehouse, or at your business.

Question 4

What types of trucks do you service?

Accepted Answer

We service all commercial trucks including semi-trucks, box trucks, delivery trucks, dump trucks, cement mixers, flatbed trucks, and fleet vehicles. If it's a commercial truck, we can help.

Question 5

What payment methods do you accept?

Accepted Answer

We accept major credit cards, debit cards, and cash. For fleet accounts, we also offer NET-30 terms. Payment is due upon completion of service.

Question 6

Do you offer warranties on your work?

Accepted Answer

Yes! We stand behind our work. Ask our technician about the warranty details for your specific service. We use quality parts and ensure your satisfaction.

Question 7

Can I book service online?

Accepted Answer

Absolutely! Visit our booking page at roadhoggz.com/book to schedule your service. For emergencies, we recommend calling us directly at (803) 213-9788 for the fastest response.

Question 8

What areas do you serve?

Accepted Answer

We primarily serve Columbia, SC and the surrounding metro area including Lexington, Irmo, Blythewood, Camden, and Sumter. Contact us to see if we can reach your location.

Question 9

Do you offer fleet maintenance contracts?

Accepted Answer

Yes, we offer fleet maintenance contracts with discounted rates. Contact us to discuss your fleet needs and we'll create a customized maintenance plan.

Question 10

What should I do if I have a blowout on the highway?

Accepted Answer

For safety, pull over to a safe location away from traffic, turn on your hazard lights, and call us immediately at (803) 213-9788. We'll dispatch help right away. Stay safe inside your vehicle until help arrives.

Question 11

How much does a typical tire repair cost?

Accepted Answer

Costs vary depending on the type of repair needed. We provide upfront pricing before any work begins. Call us at (803) 213-9788 for a quote based on your specific situation.

Question 12

Can you help with battery issues?

Accepted Answer

Yes! We provide battery testing, jump starts, and battery replacement services. If your truck won't start, we can help get you back on the road.

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